Make sure your items meet the above policy. If you need to ship the items, fill in the included return/exchange slip provided in your parcel with the correct details (or download the form by clicking here). Send the parcel to our store at:
If you live around the area, feel free to pop in our store.
Make sure your items meet the above policy.
Option 1: Post the item back with a extra prepaid satchel bag with your name/address and a note of what you'd like to exchange for.
Option 2: Simply re-purchase the item/size you wish you exchange with, and send us back the item(s) you have in hand. After we check your parcel, we will refund the first item(s) accordingly.
Option 3: For an even easier way of exchange, feel free to drop by our store at Villawood NSW. Click here to find us.
We'll try to get back to you as soon as possible! For faster responses you could always leave your phone number.