RETURN AND EXCHANGE POLICY

  • Items must be returned within 30 days of purchase;
  • No exchange or refunds on clearance items;
  • Returned suits must come in original suit bag and hanger;
  • Merchandise is unworn, unwashed, unused, and in its original condition with all tags intact. Failure to do so will void any returns.
  • Customer is responsible for all postage costs.

RETURN BY POST

Pleasend return items back to:

Suit Lab

Unit 3 / 171 Woodville Road

Villawood, NSW 2163

Please include your return packing slip with your name and order number for us to process your refund promptly.

For exchanges, please purchase correct item online or instore and receive a refund when you return the incorrect item(s).

RETURN IN-STORE

Come into our store to exchange or refund any items purchased online:

Unit 3 / 171 Woodville Road

Villawood, NSW 2163

Mon, Wed & Fri: 10am - 5pm

Sat: 10am - 4pm

Sun: 10am - 3pm

Closed: Tue, Thu & Public Holidays