Refund policy

  • Items must be returned within 30 days of purchase;
  • No exchange or refunds on clearance items;
  • Returned suits must come in original suit bag and hanger;
  • Merchandise is unworn, unwashed, unused, and in its original condition with all tags intact. Failure to do so will void any returns.
  • Customer is responsible for all postage costs. $10 postage return.

 

Return Address

Suit Lab
Unit 3 / 171 Woodville Road
Villawood, NSW 2163

Please include your name & order number for faster processing.

Live around the area? Feel free to drop by to process your return/exchange!

 

If you wish to exchange your order, please place a new order and we'll post them ASAP; then once you receive the new order, please send back your original order to receive the refund.